Digital phone lines for Canada
Real local numbers · One predictable bill · PC, mobile apps, or browser webphone
Digital phone lines · Canada
A Canadian number on every device you already use.
ViveTel delivers digital phone lines with predictable monthly pricing: unlimited inbound for typical home or business use, outbound minutes included, and SMS for verification codes and light messaging — plus support in English, with Spanish-speaking help when you need it.
Líneas telefónicas digitales con número canadiense, factura clara y soporte en español disponible.
3
Line packages
1
Number, many devices
CA
Local numbers
Included with every line
- One Canadian local number per account
- Unlimited inbound (fair use policy applies)
- Outbound minutes and SMS per package — usage in your portal
- SMS for codes and everyday messages (not bulk marketing)
- Voicemail; business packages with optional basic IVR
- Use your client portal — including a webphone in the browser
- Or connect a Windows PC softphone, Android or iOS app, or desk phone
About digital phone lines
A digital phone line is your Canadian phone number delivered over the internet instead of old copper wire. You keep a real local number for incoming and outgoing calls and SMS — with clear monthly packages instead of confusing per-minute bills.
ViveTel is built for homes and small businesses that want one predictable bill, help in plain language (English first, Spanish available), and the freedom to answer on a computer, phone app, or right inside the customer portal using the built-in webphone — no extra “per device” fee for choosing how you connect.
Like a mobile line — without the carrier bill shock
You already understand calls, SMS, and voicemail from your mobile plan. A digital phone line works the same way for a Canadian local number, but it rides over your internet connection — so you get clear monthly packages instead of expensive add-ons and surprise overages typical of traditional phone or bundled mobile plans.
Our three line packages
Pick the package that matches how you use your line. All include the same ways to connect — PC softphone, Android and iOS apps, and the portal webphone — with limits that depend on your plan. Prices in CAD per month unless noted.
Home Basic
Light use: students, newcomers, seniors.
$9.99 /mo
One-time activation: $4.99
- 1 Canadian local number
- Unlimited inbound — residential fair use*
- 100 outbound minutes
- 25 SMS (send & receive)
- Voicemail
- Portal, webphone, PC & mobile apps within plan limits
Overage: outbound $0.02/min · SMS $0.03 each
Popular
Home Standard
Families and people working from home.
$19 /mo
No activation fee
- 1 Canadian local number
- Unlimited inbound — residential fair use*
- 300 outbound minutes
- 75 SMS
- Caller ID, call forwarding
- Voicemail
- Portal, webphone, PC & mobile apps within plan limits
Overage: outbound $0.02/min · SMS $0.02 each
Business Essential
Freelancers, contractors, micro-businesses.
$35 /mo
No activation fee
- 1 Canadian business number
- Unlimited inbound — small-business fair use*
- 500 outbound minutes
- 100 SMS
- Voicemail to email · optional basic IVR
- Portal, webphone, PC & mobile apps — multi-registration per plan limits
Overage: outbound $0.02/min · SMS $0.02 each
Add-ons
Add what you need as you grow.
$8
/mo — Extra number
$8
/mo — Extra user / extension
$8
/mo — Call recording
$10
— +500 SMS bundle
Why ViveTel
Clear packages for digital phone lines, real support (English first, Spanish available), and tools that fit how you actually work — at home or in a small business.
Predictable billing
One monthly price for your line. You know what’s included and what happens if you go over.
Support that fits Canada
Human help when you need it — including Spanish-speaking staff for customers who prefer it.
SMS for real life
Bank codes, CRA, app verifications. Base packages focus on everyday SMS — not bulk marketing.
Your line, your choice
Answer from a PC softphone, Android or iOS app, IP phone, or the portal webphone — one service, not a separate fee per device type.
How your line works
We assign your Canadian number and account. You sign in to the client portal to see usage, manage settings, and — when you want — place and receive calls in the browser with the webphone. For day-to-day use, many customers also install a softphone on Windows, our Android or iOS app, or a compatible desk phone. We help you configure whichever option you pick.
Windows PC
Use a softphone on your computer — ideal for home office or headset-based calling. We provide setup guidance.
Android app
Install our supported Android app so your digital line travels with your phone — same number, mobile data or Wi‑Fi.
iPhone (iOS)
Use our supported iOS app or another compatible app — we help you enter your credentials so calls and SMS follow your package.
Portal & webphone
Log in to your customer portal anytime. A webphone is included so you can call from the browser without installing software — handy for quick calls or shared computers.
Mismo número: portal con webphone, PC, Android, iPhone o teléfono físico — te ayudamos a configurarlo.
Fair use — “unlimited” inbound
Unlimited inbound is meant for typical residential or small-business use. To keep service fair for everyone, we apply guideline limits per billing cycle:
- Home Basic / Home Standard: up to 1,000 inbound minutes (Basic) or 3,000 inbound minutes (Standard) per month, depending on package.
- Business Essential: up to 4,000 inbound minutes per month for small-business use.
Prohibited uses include call-centre traffic, mass telemarketing, automated dialling, unauthorised redistribution of the service, or other abuse. Excess use may incur per-minute charges, a package change, or suspension in extreme cases. Included SMS is not intended for mass campaigns.
Ready for your Canadian digital line?
Email us to activate a line or ask questions. Online signup and full portal access can be linked here when ready.
ViveTel is a service of ZaazTech. App names shown elsewhere are examples of compatible software.